Grief Chat - Free Confidential Online Bereavement Support

We are extremely mindful that many of our customers have been recently bereaved and are dealing with strong emotions while also having to organise a funeral. That's why we've teamed up with specialist bereavement service GriefChat to offer our customers access to free, confidential online bereavement support when they need it most. 

How can GriefChat help? It's normal to feel very upset or distressed when someone close to you has died. What takes many people by surprise is how strong these emotions can be, how they can change very quickly, and how long they last. People around you may think you should be ‘back to normal’ after a few weeks or months. You might appear to be your usual self to other people, but you know that on the inside, you’re not even sure what normal is anymore. 

Everyone grieves in a way that is unique to them and their relationship with the person who has died. Well intentioned people may say to you ‘time is a great healer.’ Sometimes, however, it can seem that life is more difficult as the weeks and months go by.

Why speak to a bereavement counsellor? We know that no-one can understand exactly what your loss feels like to you. But we do understand that it’s sometimes easier to talk to someone outside of your friends and family about grief and the impact of bereavement on your life, and this is why we offer the GriefChat service.

How do I speak to a counsellor? GriefChat was created by bereavement experts and by clicking on the GriefChat pop-up box below, you can chat directly and confidentially to a specially trained bereavement counsellor between the hours of 9am and 9pm, Monday to Friday.

What can I expect? GriefChat counsellors are experienced in supporting bereaved people and will listen to your story, explore how your grief is affecting you and help you to find any additional support you might need, including referral into other specialist bereavement services.

Is it confidential? Yes, the chat box is a private third party plugin provided directly by GriefChat so your conversation with the trained GriefChat bereavement counsellor is completely secure and confidential. Angel & Dove does not have any access to or visibility of the conversation.

At Angel & Dove we believe professional bereavement support should be free and accessible to all in need so we've partnered with GriefChat to give you the chance to speak with a professional bereavement counsellor through live instant chat, free of charge, Monday - Friday, from 9am - 9pm. The chat box will pop up automatically on this page within those opening hours and invite you to have a confidential conversation, should you need to speak to someone.

You can read more about GriefChat in our blog post here.