Delivery & Returns
We are mindful that families often don't have much time when organising a funeral, so it is our priority to ensure that your order reaches you as quickly as possible and in perfect condition.
Fast Same Day Dispatch Orders placed before 2pm are dispatched the same day Mon-Fri (excluding bank holidays). Orders placed after 2pm will be dispatched the next working day.
Time Sensitive Order? If your order is time sensitive we recommend selecting the Express Delivery option for UK orders, and the DHL Express courier option for international orders, as these are the fastest delivery services that we offer.
EU & Northern Ireland Delivery Regrettably we no longer ship to Northern Ireland or the EU.
UK DELIVERY (Excluding Northern Ireland)
Orders over £50 qualify for FREE Standard delivery (3-4 working days).
| Order Value |
STANDARD DELIVERY (3-4 working days) |
EXPRESS DELIVERY (1-2 working days) |
| Under £50 | £4.95 | £5.95 |
| Over £50 |
FREE DELIVERY |
£5.95 |
INTERNATIONAL DELIVERY
We offer a choice of Standard International Tracked Post or a faster DHL Express Courier service.
|
Standard Tracked International (Under 2kg) |
DHL Express Courier Tracked & Signed (Weight Based) |
|
| USA |
USD $22.00 7-10 working days |
From USD $27.00 2-3 working days |
| Canada |
CAD $29.00 7-10 working days |
From CAD $35.00 2-3 working days |
| Australia / NZ |
AUD $35.00 7-14 working days |
from AUD $55.00 2-7 working days |
RETURNS & EXCHANGES
We understand that it's a difficult time so we have a no fuss returns policy. Simply return the item in unused condition with 30 days of delivery. Return shipping is paid by the customer unless a product is damaged or faulty.
Print a return shipping label though Evri
Please click below to start a return (enter retailer name: Angel & Dove)
https://www.evri.com/return-a-parcel
Alternative return method (no printer required)
If you don't have access to a printer, or prefer to use a different postal service, you can return the item to our office address below:
Angel & Dove Ltd
Unit 6 Oriel Court
106 The Green
Twickenham
TW2 5AG
Please use a tracked postal service and include your name or order number so we can process your refund as quickly as possible.
If you need any assistance with your return, please click here to contact us.